Mission Valley Bank News

Scams and Your Small Business

Scams and Your Small Business
from the Federal Trade Commission / June 18, 2018 / 
by Rosario Méndez / Division of Consumer and Business Education, FTC

At the FTC, our mission is to protect consumers, including small business owners. That’s why, when we see scammers taking money from small businesses, we step in. Today, the FTC announced Operation Main Street: Stopping Small Business Scams, a coordinated law enforcement and education effort with state and federal partners, as well as the Better Business Bureau (BBB), to stop scams that target small businesses. READ MORE

What did those scammers do? The law enforcement actions in Operation Main Street involved defendants that tricked businesses into paying for materials they can get free – or paying for expensive license renewals that were not …

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Operating a Franchise (Federal Trade Commission Consumer Information)

Operating a Franchise (Federal Trade Commission Consumer Information)

When you buy a franchise, you get to operate a business and sell goods or services with name recognition. You buy a format or system developed by the franchisor, and training and support. But investing in a franchise, like all investments, involves financial risk. Franchisees must commit money and time, and must operate by the franchisor's playbook.

The Franchisor's Responsibilities  -- Franchisors also have legal responsibilities, which are spelled out in the Franchise Rule. For example, franchisors must give potential franchisees important information in a Franchise Disclosure Document (FDD) at least 14 days before a contract is signed or any payment is made. In addition, some states require a franchisor to submit its FDD to state examiners for review before it can lawfully sell …

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Mastering Cash Inflows and Outflows

Mastering Cash Inflows and Outflows

In a recent business seminar hosted by Mission Valley Bank, bank consultant Robert Dyck cited a statistic that 70% of businesses – large, mid, and small – fail due to cash flow problems. With three main sources of cash flow activity – operating, investing, and financing – he stressed how vital it is to understand and monitor cash flow in your business.

Michael Dell, founder of Dell Technologies, summed up his company’s lack of attention to cash inflows and outflows with an analogy. “We were always focused on our profit and loss statement. But, cash flow was not a regularly discussed topic. It was as if we were driving along, watching only the speedometer, when in fact we were running out of gas.”

Cash flow …

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CELL PHONES & THE DO NOT CALL REGISTRY

CELL PHONES & THE DO NOT CALL REGISTRY

The Federal Trade Commission strongly urges consumers to place their cell phone numbers on the National DO NOT CALL Registry to notify marketers that they don't want to get unsolicited telemarketing calls. Despite viral email, there is no new cell phone database.

The truth about cell phones and the Do Not Call Registry is:

  • The government is not releasing cell phone numbers to telemarketers.
  • There is no deadline for registering a cell phone number on the Do Not Call Registry.
  • Federal Communications Commission (FCC) regulations prohibit telemarketers from using automated dialers to call cell phone numbers without prior consent. Automated dialers are standard in the industry, so most telemarketers are barred from calling consumers' cell phones without their consent.
  • There is only one Do Not

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What Tax Reform Means for Small Business

What Tax Reform Means for Small Business
by Marianne Cederlind

What keeps business owners awake at night? According to the National Federation of Independent Businesses’ (NFIB) “Small Business Problems & Priorities Report,” five of the Top 10 issues directly relate to taxes. To give context, concerns regarding cash flow ranked a lowly 25 on the list, with business financing trailing at 69 and 70. The entire report can be viewed online at www.NFIB.

It is no surprise that articles and arguments abound about how the newest Tax Reform rules will affect businesses. From the smallest Mom & Pop shops to the Walmarts of the world, no business entity has been left out of the mix in this major tax overhaul. Whether a sole proprietorship, partnership, LLC, C Corp or S Corp, change

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8 Ways to Improve the Customer Experience —

8 Ways to Improve the Customer Experience —

It's the new buzzword in business. The trend that has companies of all sizes looking at how they serve their customers — at every stage. It's called the customer experience or CX for short, and it provides a unique opportunity for companies to

differentiate themselves and build ROI. The customer experience isn't about a single interaction a customer has when they first purchase a product or service; it's about all the interactions or touch points they have with a company. It could be an experience at the point-of-sale, online, or even when they receive your invoice. Building relationships, loyalty, and revenue. The theory behind CX is simple: If companies can better understand what customers want, they can deliver it to them, thereby increasing customer satisfaction,

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Trusted Advisors

Trusted Advisors

Trust can be an overused word in the business world but a necessary concept. Through what seems like an endless stream of advertising messages, we are asked to trust products and brands. Politicians ask for our vote of confidence at the polling place. It can be both emotional and logical. Emotionally, vulnerabilities are exposed with the belief people will not take advantage of that openness. Logically, we assess the probabilities of gain and loss, calculate expected utility based on hard performance data, and conclude that the person or entity in question will behave in a predictable manner. In practice, trust is often what matters most. It is the fabric that binds employees to employers, customers to companies, and companies to their suppliers and partners.

When …

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More About Identity Theft Today

More About Identity Theft Today
by Marianne Cederlind 
Executive Vice President and Chief Business Banking Officer
Mission Valley Bank

 

Dependent as we are on computers and mobile devices, it’s no surprise that cyber criminals are getting craftier developing new scams aimed at getting more people to give them more of their money. The following are important trends to be aware of to keep fraudsters from separating you and your money.

Consumer loss at nearly $500 million

Last year, total consumer losses approached a half billion dollars. Individual losses averaged $4,187 per fraud.   Safety tip: Studies show that those who monitor their accounts online often detect fraud earlier than those who rely solely on paper statements. READ MORE --

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Identity Theft Today – A Constantly Changing Landscape

Identity Theft Today – A Constantly Changing Landscape
by Marianne Cederlind 
Executive Vice President & Chief Business Banking Officer
Mission Valley Bank

As cyber criminals get craftier, individuals need to arm themselves with facts on identity theft and take the necessary precautions to protect themselves.

Mobile phones and social media are the new frontier -- Fraudsters are expected to introduce as many as 1,000 different phone/social media scams this year, according to one expert. In fact, a social media identity may be more valuable to cyber criminals than credit cards since it offers them the opportunity to manipulate friends. Safety tip: Keep smart phone operating systems up-to-date. Use passwords to gain access to your phone and install apps that enable remote deletion of phone data if it is lost or stolen. (READ

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The Importance of a Job Description

The Importance of a Job Description

Employees deserve to know what is expected of them and how they will be evaluated. A clear and up-to-date job description addresses this expectation while providing a basis for employee performance reviews, salary increases and career development. A job description also forces management to define goals and expectations that are companywide, and determine how to implement them through the employee channel. Using job descriptions is part of good management. Read on to learn about writing or updating a job description. …

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Business Travelers Beware!

Business Travelers Beware!

Courtesy of CYBERHEISTNEWS
There is a new spin on an existing phishing scam you need to be aware of.  Bad guys are doing research on you personally using social media and find out where and when you (might) travel for business. Next, they craft an email especially for you with an airline reservation or receipt that looks just like the real thing, sent with a spoofed "From" email address that also looks legit. …

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Posted by Mission Valley Bank in Client & Community Education, Cyber Security, E-Mail and Internet Fraud, Fraud Alert, Security, Your Online Safety. Leave a Comment

Stopping Unsolicited Mail, Phone Calls, and Email — Advice from the U.S. Federal Trade Commission

Stopping Unsolicited Mail, Phone Calls, and Email — Advice from the U.S. Federal Trade Commission

Tired of having your mailbox crammed with unsolicited mail, including preapproved credit card applications? Fed up with getting telemarketing calls just as you're sitting down to dinner? Fuming that your email inbox is chock-full of unsolicited advertising? The good news is that you can cut down on the number of unsolicited mailings, calls, and emails you receive by learning where to go to "just say no."

If you decide that you don't want to receive prescreened offers of credit and insurance, you have two choices: You can opt out of receiving them for five years or opt out of receiving them permanently.

To opt out for five years: Call toll-free 1-888-5-OPT-OUT (1-888-567-8688) or visit www.optoutprescreen.com. The phone number and website are operated by the …

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Take Control of Your Money Online

Take Control of Your Money Online

Ever wonder how you can keep better track of your spending? Save money more easily? Bank more efficiently? Eliminate late-fee charges on your bills?

The solution for all of that is in your hands — with Online Banking.  While most of us frequently use Online Banking -- we're not taking advantage of all of the benefits it can provide.

These services give you the power to connect with your money anytime, anywhere, and offer tools and features to help you control your money more easily than ever before. You can:

Monitor your accounts, 24/7. Keeping track of your money is key to successful financial management. And with the growth in identity theft, it's also essential for ensuring the security of your accounts. With Online Banking, …

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Mission Valley Bank Launches CardValet®

Mission Valley Bank Launches CardValet®

Mission Valley Bank is excited to introduce CardValet®, a mobile card management application that helps reduce account fraud by allowing cardholders to monitor accounts with their smartphone and control how, when and where their debit card is used.

CardValet was developed in partnership with Fiserv and is available in the Apple® App Store or Google® Play. Once CardValet is set up, cardholders have the ability to “turn off” their card when not in use, establish transaction spending limits and decline a transaction when the amount exceeds a predefined threshold.…

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IRS, States and Tax Industry Renew Alert about Form W-2 Scam Targeting Payroll, Human Resource Departments

IRS, States and Tax Industry Renew Alert about Form W-2 Scam Targeting Payroll, Human Resource Departments

IRS -2017-10

WASHINGTON – The Internal Revenue Service, state tax agencies and the tax industry today renewed their warning about an email scam that uses a corporate officer’s name to request employee Forms W-2 from company payroll or human resources departments.
This week, the IRS already has received new notifications that the email scam is making its way across the nation for a second time. The IRS urges company payroll officials to double check any executive-level or unusual requests for lists of Forms W-2 or Social Security number. …

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Posted by Mission Valley Bank in Client & Community Education, Cyber Security, Fraud Alert, Security, Your Online Safety. Leave a Comment